Part-time job opportunity for experienced professional passionate about creating an exceptional customer experience and streamlining internal operations based in our Norwell MA office.
Primary function is maintaining customer experience process, by implementing internal process and procedures to leverage various technology tools to promote client engagement and participation in all elements of our sales training and leadership development programs.
You must have excellent communication and organizational skills, experience implementing process and procedures and have a comfort level with web-based learning management platforms, social media and marketing tools.
We're a growing company, so process design and implementation skills are a must.
Be able to work independently with little supervision
Have a minimum of an associate’s degree and three years’ experience in customer service, relationship management or social media engagement.
Excellent written, phone, face to face and social media communication skills are critical.
The job also requires that you're proficient in MS Office Suite, CRM, Email distribution, photo and video editing and graphics creation.
This is a part-time position, 15-20 hours per week to start, with the possibility to grow to full-time hours. Some flexibility of work schedule, within Monday-Friday business hours, is also possible. Pay rate is hourly, commensurate with experience. Access to 401k savings plan and health benefits.
Email your resume to firstname.lastname@example.org.